Norton
Norton FAQ
I just obtained a valid older version of Norton 360. Am I eligible for automatic upgrade?
If you have an older version of Norton 360 (valid subscription), you are eligible for a free upgrade to the...
I have purchased Norton 360 at the Norton’s online store for United States. Can I use the activation key for a French version of Norton 360?
Yes, you can use your U.S. key to activate French version of Norton 360. Norton product activation keys are not...
If I purchase Norton 360 in the UK, but then move to Canada, can I install it on a Canadian PC with a different email address?
Yes, you can. One thing to remember is to change an email associated with your Norton Account before you leave...
I have Norton 360 installed on Windows XP. I now want to add Windows 7 using VirtualBox. I want to also install Norton 360 on Windows 7. Can I have two copies on one computer?
There should be no problem with having a second installation of Norton 360 on a virtual PC like VirtualBox as...
I lost my Norton 360 CD. I have my activation key from my Norton Account. How do I get the Norton 360 installation file so I can install it onto my PC?
In such situation, you can still install Norton 360 by downloading it from your Norton Account. Once signed in, under...
I have a dial up connection so downloading a big Norton 360 installation file takes long time and often fails. Can I download it on a friend’s computer with DSL Internet and save it to a flash memory device, and then install it on my computer?
Yes you can. Just follow the Norton 360 Installation procedure (step 3 in this particular case) and save the file...
Norton 360 is installed on my PC which I’m going to retire as I’m getting a new laptop. How can I transfer Norton 360 to my new laptop?
When you change your computer, you basically install Norton 360 onto your new PC. The new installation will be added...
I have had Norton 360 installed, but had to change my primary hard drive. My subscription is still valid for some number of days. How do I get Norton 360 up and running for the remaining subscription time?
Once you have your new hard drive installed and operating system in function, you can download Norton 360 and simply...
My primary hard drive has crashed and I lost all the data and operating system. I do have a backup I made with Norton 360. How do I restore the data after I fixed my PC?
There are quite few scenarios for this situation. The restore procedure will depend on where your backup has been stored....
I had Norton 360 installed on my PC which was close to expire. I found a good deal at a local store and uninstalled the old one and installed Norton 360 from the CD. When I run it, it showed the old activation being in effect and only few days left. How do I enter the new product key?
The best option is to let the old subscription expire and then to enter the new Norton 360 activation key.
