Backup and Restore
What is the total online backup storage space that is included with a single Norton 360 license and how is it calculated between PCs the software is installed on?
The total PC Cloud Backup‡‡,4 space that is included with a single Norton 360 license is as follows: Australia and...
In Manage Backup Sets under the WHAT tab I clicked on “Add or exclude files and folders” and added the folder “C:\WINDOWS\” but that folder is never backed up. Is this by design?
Yes, it is true that Norton 360, by design, does not backup system files or whole system drive partitions. Its...
Does Norton 360 Backup and Restore feature do full volume backups?
Yes, Norton 360 can backup full volumes with the exception of the system and program files, as already stated in...
I have Norton 360, and I would like to know about how my files are encrypted between the PC and the Norton online secure server. Once on the Norton secure server, how secure the files are there?
When you use an online backup feature of Norton 360, the transmission between your PC and the Norton’s secure server...
I don’t see all of my hard drives in Norton 360 Backup tab, so I’m not able to select and backup all of my data. What could be a problem?
One of the causes of Norton 360 not showing one of your (assumed) internal hard drives could be in Windows...
My Norton 360 is due for renewal. Do I have to remove all the on-line data before I renew?
No, your files that were backed up online do not need to be removed. Renewal process simply means you are...
My hard drive has crashed, and after fixing it and reinstalling Norton 360, I don’t see my online backup anymore. How do I fix this in order to restore my files?
After reinstalling Norton 360, a first thing to check is if Online Backup is activated in the control panel of...
A hard drive on my PC has crashed. I used Norton 360 for online backups. How do I restore my files (photos, documents, videos, etc.) from my online backup onto a new hard drive?
First, reinstall Norton 360 onto your computer with the new hard drive. Activate the product, and then use the restore...
Does Norton 360 do incremental backups? How does it work?
Yes, after the first initial full backup, Norton 360 does it incrementally. For backups, incremental means that only new and...
If I purchase Norton 360, and upon its expiry I do not renew, do I still have access to my online backup storage after the subscription expiration? Can I still access my data if I don’t renew?
With the expiration of your Norton 360 subscription, you also lose your online storage space together with your data. While...
