Subscriptions
Check Norton subscription status without Norton 360 installed
You can always check your Norton 360 subscription status by logging into your Norton Account. Once there, click onto My...
I have purchased Norton 360 online, but never received anything in the mail or via email. What could be wrong?
Normally, any online transaction with NortonLifeLock is followed up by email. There could be different reasons why you had not...
Months ago, I purchased Norton but never activated it, nor installed it. Can I install it now onto my PC or Mac computer, and how the subscription time is calculated?
Yes, you can install it. Subscription time is calculated from the day of activation on the first device. Generally, Norton...
My Norton software shows an incorrect subscription date. I know I still have many days remaining. What can I do to fix this?
There are a few reasons why your Norton security software may be showing your subscription as expired while it is...
What is Norton Management?
Norton Management may show up on the list of installed programs on your computer. It may also refer to your...
What is Norton Auto Renewal and why does it exist?
Norton Auto Renewal keeps your Norton subscription active. In this way your subscription does not expire, but it gets renewed...
How do I cancel or activate Norton auto renewal?
Canceling Norton auto renewal stops your subscription from renewing and charging you automatically at the end of the current...
Can I upgrade from Norton Security to Norton 360?
Norton 360 and Norton Security are considered as different products. Therefore, you’re rather replacing your Norton Security subscription with the...
It’s time to renew my Norton product, but the renewal price is higher than of a new product. Can I get a discount for my renewal to match the price of a new product?
Automated and manual renewals are offered at an MSRP (Manufacturer Suggest Retail Price). Therefore, by default, discounts are not applied...
I can buy Norton product at a lower price than at your website. Can you match the lower price?
Unfortunately, as an Authorized Partner of Norton LifeLock, we are not able to match prices you may find at another...
