Norton
Norton FAQ
My Norton 360 subscription is about to expire. What will happen if I do not renew the subscription?
If you let your Norton 360 subscription expire, the software on your computer practically will not be updated anymore. As...
What is Norton Management?
Norton Management may show up on the list of installed programs on your computer. It may also refer to your...
My Norton software shows an incorrect subscription date. I know I still have many days remaining. What can I do to fix this?
There are a few reasons why your Norton security software may be showing your subscription as expired while it is...
My subscription to Norton 360 is good for the next few months. If I subscribe to the new Norton Security now, will it include the months I have remaining within my existing Norton 360 subscription?
It will not. Active subscriptions cannot be transferred between different products. Therefore, Norton Security and Norton 360 subscriptions cannot be...
Months ago, I purchased Norton but never activated it, nor installed it. Can I install it now onto my PC or Mac computer, and how the subscription time is calculated?
Yes, you can install it. Subscription time is calculated from the day of activation on the first device. Generally, Norton...
I can buy Norton product at a lower price than at your website. Can you match the lower price?
Unfortunately, as an Authorized Partner of Norton LifeLock, we are not able to match prices you may find at another...
I have purchased Norton 360 online, but never received anything in the mail or via email. What could be wrong?
Normally, any online transaction with NortonLifeLock is followed up by email. There could be different reasons why you had not...
It’s time to renew my Norton product, but the renewal price is higher than of a new product. Can I get a discount for my renewal to match the price of a new product?
Automated and manual renewals are offered at an MSRP (Manufacturer Suggest Retail Price). Therefore, by default, discounts are not applied...
Can I upgrade from Norton Security to Norton 360?
Norton 360 and Norton Security are considered as different products. Therefore, you’re rather replacing your Norton Security subscription with the...
How do I get a refund for Norton software?
Norton’s 60-day Money Back Guarantee applies to the most of Norton annual subscriptions. Under the this guarantee, the purchase of...
