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Norton FAQ

If I purchase Norton 360, and upon its expiry I do not renew, do I still have access to my online backup storage after the subscription expiration? Can I still access my data if I don’t renew?

With the expiration of your Norton 360 subscription, you also lose your online storage space together with your data. While...

How do I delete a backup set?

Norton cloud backup sets can be deleted if the saved files are not needed anymore, or if the space is...

With Norton Security with Backup, are backed up files encrypted?

Yes. One of the features of Norton’s Online Backup is that it provides Government-grade Encryption which is 256-bit SSL encryption...

Is Norton 360 trial version same as a purchased one?

Norton 360 trial version software has the same functionalities as a purchased version.

Why I have to provide payment details in order to download Norton 360 trial?

Norton 360 free trial is called opt-out trialware as Norton LifeLock asks you to enter your payment details although it...

How do I cancel Norton free trial so I don’t get charged?

If you don’t want to be charged for trying Norton software, it is important to opt-out (to cancel) from your...

I missed the Norton 360 Free Trial cancellation (opt-out) — Can I still get a refund?

If you forgot to cancel your Norton 360 free trial before it ended and were charged, don’t panic — you...

I have a trial version of Norton 360 installed. I just obtained an activation code for Norton 360. How do I activate the trial version so I don’t have to uninstall and then install the product again?

Open the main Norton 360 window. At the bottom of it, click Activate Now. Then enter your product key. If...

If I download and install the trial version, then wait for 30 days for the trial version to expire, then use the activation key, will that work?

Yes, you can download and install the Norton trial version first, and use activation key at the end of your...

I downloaded and installed Norton 360 free trial. It has expired and I wonder if I could install the free trial again.

No, you cannot make multiple Norton 360 free trial installations one after another. Norton free trials are designed to be...