It may happen that you have received an email about the renewal of your Norton product or service. If you have an active Norton subscription, you can always check the status of it in your Norton Account (opens in a new window). As for the email, first thing to check on is the senders email address. A number of Norton scam emails come from @gmail.com or other free email service addresses. If an email is from an official Norton source, then it would be sent from an address like @nortonlifelock.com or @norton.com.
Emails and text messages that impersonate NortonLifeLock often try to create a sense of urgency by threatening to charge your credit card unless you respond. They may also include warnings about expired antivirus settings or an infection on your computer. Most include an urgent request that you contact someone, asking the reader to sign on to a spoof site, open an attachment, call an 800 number, or respond with personal or account information.
Never click onto any link in suspicious emails. Every such suspicious email should be forwarded to spam@nortonlifelock.com.
Norton Email Scam Examples
Below are the three examples of Norton scam emails.
Example 1:
Example 2:
Example 3:
Here are two videos describing some of Norton related scams: