Subscriptions
I want to renew my Norton 360, but Norton refuses it because I changed my email address. What am I supposed to do in order to get the renewal process go through?
In a case you have a new email address you want to use for your Norton 360 subscription, you have...
How do I check the number of remaining Norton installations (licenses)?
You can check the number of remaining Norton software installations in your Norton Account. The steps: Log in to your...
I purchased Norton 360 just recently, and then got a laptop with Norton 360 already installed on. Can I get a refund for my first purchase?
Most (not all) Norton branded consumer products are eligible for return within 60 days of the purchase date. This comes...
I have Norton 360 installed on my PCs. It’s close to expiring. I found a good deal at a local store and bought it. Can I just enter the new product key to add to my existing days left?
Yes, you can. Generally, adding a new corresponding product key will extend your subscription. Be aware though that an activation...
If I buy Norton 360 today, but do not activate it until a year from now, will the software and my subscription work normally for one year from the day of activation?
Normally, activation keys do not expire, therefore, if you purchased your Norton 360 subscription from a trusted source, you should...
I cancelled Norton automatic renewal. Now I would like to turn it back on. How do I re-instate auto renewal?
Turning Norton automatic subscription renewal ON and OFF is the matter of a few clicks in your Norton Account. (click...
If I buy the latest Norton 360 version at a big discount and install it when my current subscription expires, will my settings and usernames/passwords in Identity Safe be automatically transferred or must I individually re-enter all of them?
Once your current subscription is about to expire or it just expired, you can enter your new activation code into...
My subscription is still valid for many days going forward. If I renew my Norton 360 subscription, will my days carry over?
When you purchase a renewal, the new subscription days will be added to your current subscription days (i.e. if you...
I have a valid Norton 360 subscription, but I’m not sure if I will continue using it after its expiration. How do I cancel auto renewal?
If you want to cancel auto renewal for your Norton 360, you can do it through your Norton Account (here...
I use Norton 360 for one computer only, and I don’t need it for more than that. Can I buy Norton 360 for 1 PC only?
Norton 360 is available in the form as for 1 PC only. That is Norton 360 Standard which comes with...
