Norton Premium Services – United States
Ultimate Help Desk – Computer Tune Up – Spyware & Virus Removal
Norton
Ultimate Help Desk
From $19.99
Learn More
- Multiple packages available (single use, monthly, annual)
- 24x7 Support
- Computer Tune Up
- Network & Mobile
- Software Support
- Virus Removal
- OS Upgrades
- Advanced Diagnostics & Resolution
- Back Up setup
Norton
Computer Tune Up
$49.99 per service
Buy Now
- Restores like-new performance to your older computer
- Easy access to Norton-certified technicians
- Service whenever you need it, 24x7
- Costs less than repair-shop work
- Easy-to-understand summary service reports
- Works on your PC or Mac®
Norton
Spyware & Virus Removal
$99.99 per incident
Buy Now
- Designed to remove viruses and spyware from your Windows™ PC or Mac®, Android™ or iOS device
- 9-point threat detection and elimination service
- Fast and easy remote service so you don’t need to leave your home
- Helps prevent pop-ups and suspicious computer behavior
- Get back to running like new in about an hour
- One-time service to remove viruses and spyware
Other Norton Products and Services
For more information visit Norton.com
Norton Premium Services
– Computer running slow? Getting errors with your operating system? Can’t connect to your wireless network? Norton can help!
NortonLifeLock offers multiple types of services providing 24/7 personalized help to solve your computer and device issues with Norton Premium Services. Note: 24/7 support is English only.
Norton Ultimate Help Desk
Expert Norton technicians provide Norton Ultimate Help Desk services remotely, on-demand, at a fraction of the cost of an in-home service call or repair-shop work. No need to cart your PC and peripherals anywhere. If they need to work on your computer or configure your network, Norton expert techs use secure remote-access technology to tap in temporarily and take care of business.
Plus, Norton experts are available anytime you need help, 24x7, 365 days a year. Norton Ultimate Help Desk brings IT home — virtually.
Learn More about Norton Ultimate Help Desk
Norton Computer Tune Up
Revitalize your older PC or Mac with Norton's multi-point inspection and repair service designed to restore speed and performance, all for a fraction of the cost of a new computer or repair-shop work.
Advanced remote access technology lets Norton-certified technicians help you from anywhere with an Internet connection, 24 hours a day, 365 days a year. Most repairs take about 35 minutes and include a summary report providing service details.
Norton techs will optimize your settings to improve start-up speed and overall performance. They will clear some memory so applications start and run faster. They will remove unnecessary files to improve hard drive performance. All with just one service.
Learn More about Norton Computer Tune Up
Norton Spyware & Virus Removal
Norton’s spyware and virus removal service is designed to effectively remove viruses and spyware from your Windows™ PC or Mac®, Android™ or iOS devices. The system contains an intricate 9 point threat detection and elimination service. In addition, the service contains a rapid and easy to use remote service so you do not have to leave your home. As you use your device, the service actively prevents malicious pop-ups and suspicious computer behavior. After purchasing the service, you will be able to get your computer running like new in about an hour. This is a one-time service to remove viruses and spyware.
Spyware & Virus Removal Service – $99.99 – Buy Now
Norton Ultimate Help Desk – System Requirements
To receive the service, a high-speed Internet connection and the following system requirements are required. Some devices may not be able to receive services even if your connection seemed qualified or your device's environment suitable*.
Customer must have administrator level access to the PC or Mac.
Windows™ Operating Systems
- Microsoft Windows XP SP3 or higher, Windows Vista, Windows 7, 8, 10, 11 (all versions), except Windows in S Mode and Windows running on ARM processor
Mac® Operating Systems
- Mac OS X 10.5 or later
Android™ Operating Systems
- Android OS version 6.x or later (must have the Google™ Play app installed)
iOS Operating Systems
- iOS version 7 or later
High speed Internet connection
800 MHz processor (minimum)
512MB of RAM (minimum)
Administrator-level access to the PC or Mac
Norton Computer Tune Up – System Requirements
To receive the service, a high-speed Internet connection and the following system requirements are required. Some devices may not be able to receive services even if your connection seemed qualified or your device's environment suitable. Customer must have administrator level access to the PC or Mac.
Windows™ Operating Systems
- Microsoft Windows XP SP3 or higher, Windows Vista, Windows 7, 8, 10, 11 (all versions), except Windows in S Mode and Windows running on ARM processor
Mac® Operating Systems
- Mac OS X 10.5 or later
Norton Computer Tune Up is a one-time service that is subject to License & Services Agreement. Must be redeemed within 30 days of purchase.
Norton Spyware & Virus Removal – System Requirements
To receive the service, a high-speed Internet connection and the following system requirements are required. Some devices may not be able to receive services even if your connection seemed qualified or your device's environment suitable. Customer must have administrator level access to the PC or Mac.
Windows Operating Systems
- Microsoft Windows XP SP3 or higher, Windows Vista, Windows 7 or Windows 8
- Microsoft Windows 10 (all versions), except Windows 10 in S Mode and Windows running on ARM processor
- Microsoft Windows 11
Mac Operating Systems
- Mac OS X 10.5 or later
Android Operating Systems
- Android OS version 6.x or later (must have the Google Play app installed)
iOS Operating Systems
- iOS version 7 or later
* Subscription, Pricing and Offer Details:
For the most up-to-date details on subscription terms, pricing, automatic renewal, refunds, supported devices, and product features for Norton in the United States, please visit the official Norton.com website. All subscription conditions, offers, and policies are provided directly by Norton and may change over time.