{"id":69,"date":"2015-06-20T22:23:39","date_gmt":"2015-06-20T22:23:39","guid":{"rendered":"http:\/\/www.nortonsecurityonline.com\/kb-faq\/?post_type=ht_kb&#038;p=69"},"modified":"2026-05-02T13:54:19","modified_gmt":"2026-05-02T21:54:19","slug":"what-is-the-return-policy-for-norton-software-products","status":"publish","type":"ht_kb","link":"https:\/\/www.antivirusaz.com\/faq\/art\/what-is-the-return-policy-for-norton-software-products\/","title":{"rendered":"What is the refund policy for Norton software products?"},"content":{"rendered":"<p>Unless stated differently, Norton LifeLock maintains 60 day money back guarantee refund policy for its Norton software products. This would include Norton 360 products and services.<\/p>\n<p>The return policy covers new purchases and renewals. 60 day window would apply from the date of the transaction. The 60 day window is applicable to subscriptions of one year and more (i.e. 2- or 3-year subscriptions).<\/p>\n<p>For monthly subscriptions and any other that are for the periods of less than a month, the return period is 30 days from the date of purchase or renewal.<\/p>\n<p>Please note that shipping, handling, and any applicable tax are not refundable, except in certain states and countries where these items are refundable.<br \/>\nAlso note that the return period or process may be different for subscription purchases sold or billed through third party vendors.<\/p>\n<p>For more information about exceptions visit this support page at Norton.com:<\/p>\n<p><a href=\"\/asrvc\/norton\/norton-html.php?m=faqSupp\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/support.norton.com&#8230;<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Unless stated differently, Norton LifeLock maintains 60 day money back guarantee refund policy for its Norton software products. This would include Norton 360 products and services. The return policy covers new purchases and renewals. 60 day window would apply from the date of the transaction. The 60 day window is applicable to subscriptions of one [&hellip;]<\/p>\n","protected":false},"author":4,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[304,2],"ht-kb-tag":[169,168],"class_list":["post-69","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-norton","ht_kb_category-general-information","ht_kb_tag-refund","ht_kb_tag-return"],"blocksy_meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>What is the refund policy for Norton software products?<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.antivirusaz.com\/faq\/art\/what-is-the-return-policy-for-norton-software-products\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What is the refund policy for Norton software products?\" \/>\n<meta property=\"og:description\" content=\"Unless stated differently, Norton LifeLock maintains 60 day money back guarantee refund policy for its Norton software products. This would include Norton 360 products and services. The return policy covers new purchases and renewals. 60 day window would apply from the date of the transaction. The 60 day window is applicable to subscriptions of one [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.antivirusaz.com\/faq\/art\/what-is-the-return-policy-for-norton-software-products\/\" \/>\n<meta property=\"og:site_name\" content=\"Antivirus and Security Software FAQs &amp; Blog\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-02T21:54:19+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2023\/02\/antivirusaz-faq-blog-logo.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1536\" \/>\n\t<meta property=\"og:image:height\" content=\"512\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.antivirusaz.com\\\/faq\\\/art\\\/what-is-the-return-policy-for-norton-software-products\\\/\",\"url\":\"https:\\\/\\\/www.antivirusaz.com\\\/faq\\\/art\\\/what-is-the-return-policy-for-norton-software-products\\\/\",\"name\":\"What is the refund policy for Norton software products?\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.antivirusaz.com\\\/faq\\\/#website\"},\"datePublished\":\"2015-06-20T22:23:39+00:00\",\"dateModified\":\"2026-05-02T21:54:19+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.antivirusaz.com\\\/faq\\\/art\\\/what-is-the-return-policy-for-norton-software-products\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.antivirusaz.com\\\/faq\\\/art\\\/what-is-the-return-policy-for-norton-software-products\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.antivirusaz.com\\\/faq\\\/art\\\/what-is-the-return-policy-for-norton-software-products\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.antivirusaz.com\\\/faq\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"What is the refund policy for Norton software products?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.antivirusaz.com\\\/faq\\\/#website\",\"url\":\"https:\\\/\\\/www.antivirusaz.com\\\/faq\\\/\",\"name\":\"Antivirus and Security Software FAQs & Blog\",\"description\":\"Frequently asked questions about antivirus and security software, and other computer security related issues.\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.antivirusaz.com\\\/faq\\\/#organization\"},\"alternateName\":\"AntivirusAZ.com FAQs & Blog\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.antivirusaz.com\\\/faq\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.antivirusaz.com\\\/faq\\\/#organization\",\"name\":\"AntiVirusAZ.com\",\"url\":\"https:\\\/\\\/www.antivirusaz.com\\\/faq\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.antivirusaz.com\\\/faq\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.antivirusaz.com\\\/faq\\\/wp-content\\\/uploads\\\/2023\\\/02\\\/antivirusaz-faq-blog-logo.png\",\"contentUrl\":\"https:\\\/\\\/www.antivirusaz.com\\\/faq\\\/wp-content\\\/uploads\\\/2023\\\/02\\\/antivirusaz-faq-blog-logo.png\",\"width\":1536,\"height\":512,\"caption\":\"AntiVirusAZ.com\"},\"image\":{\"@id\":\"https:\\\/\\\/www.antivirusaz.com\\\/faq\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"What is the refund policy for Norton software products?","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.antivirusaz.com\/faq\/art\/what-is-the-return-policy-for-norton-software-products\/","og_locale":"en_US","og_type":"article","og_title":"What is the refund policy for Norton software products?","og_description":"Unless stated differently, Norton LifeLock maintains 60 day money back guarantee refund policy for its Norton software products. 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