{"id":5002,"date":"2026-03-13T13:51:36","date_gmt":"2026-03-13T21:51:36","guid":{"rendered":"https:\/\/www.antivirusaz.com\/faq\/?post_type=ht_kb&p=5002"},"modified":"2026-03-13T14:06:24","modified_gmt":"2026-03-13T22:06:24","slug":"what-is-norton-scam-protection","status":"publish","type":"ht_kb","link":"https:\/\/www.antivirusaz.com\/faq\/art\/what-is-norton-scam-protection\/","title":{"rendered":"What is Norton Scam Protection?"},"content":{"rendered":"

Norton Scam Protection<\/strong> is Norton\u2019s AI-powered scam detection feature<\/em> that helps protect users from common online scams across web browsing, text messages, videos, emails, and phone calls, depending on the plan and device. It is a part of many Norton Cyber Safety products for desktop and mobile, including Norton AntiVirus Plus<\/strong><\/a>, Norton Mobile Security<\/strong><\/a>, and Norton 360 plans<\/strong><\/a>.<\/p>\n

Key Features<\/h2>\n

The key features of Norton Scam Protection<\/em> include Safe Web<\/strong>, which helps detect scam and phishing websites while you browse; Safe SMS<\/strong>, which analyzes text messages for scam language on mobile devices; Deepfake Protection<\/strong><\/a>, which helps detect malicious AI-generated audio in supported English-language videos; and the Norton Genie AI-powered Assistant<\/strong>, which offers guidance on suspicious messages, offers, and online activity.<\/p>\n

For users with Scam Protection Pro<\/strong>, Norton also offers advanced features such as Safe Email<\/strong>, which identifies scam patterns in emails, and Safe Call<\/strong>, which helps block or label scam and junk calls. Availability of certain features depends on the user\u2019s plan, device, language, and platform.<\/p>\n

Norton Scam Protection vs Pro<\/h3>\n

The main difference between Norton Scam Protection<\/strong> and Norton Scam Protection Pro<\/strong> is that the Pro version adds Safe Email<\/strong> and Safe Call<\/strong>. In addition, there is the LifeLock Ultimate Plus<\/strong> version which includes everything in Scam Protection Pro, plus Scam Restoration & Reimbursement<\/strong>, which is only available with that plan.<\/p>\n

 <\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n
Features<\/strong><\/td>\nScam Protection\u00a0<\/strong><\/td>\nScam Protection Pro<\/strong><\/td>\nScam Protection Pro for
\nNorton 360 with Lifelock Ultimate Plus (US only)<\/strong><\/td>\n<\/tr>\n
Scam Dashboard<\/strong><\/td>\n\u2705<\/td>\n\u2705<\/td>\n\u2705<\/td>\n<\/tr>\n
Norton Genie AI-powered Assistant<\/strong><\/td>\n\u2705<\/td>\n\u2705<\/td>\n\u2705<\/td>\n<\/tr>\n
Private Browser<\/strong><\/td>\n\u2705<\/td>\n\u2705<\/td>\n\u2705<\/td>\n<\/tr>\n
Safe Web<\/strong><\/td>\n\u2705<\/td>\n\u2705<\/td>\n\u2705<\/td>\n<\/tr>\n
Safe SMS<\/strong><\/td>\n\u2705<\/td>\n\u2705<\/td>\n\u2705<\/td>\n<\/tr>\n
Deepfake Protection<\/strong><\/td>\n\u2705<\/td>\n\u2705<\/td>\n\u2705<\/td>\n<\/tr>\n
Safe Email<\/strong><\/td>\n–<\/td>\n\u2705<\/td>\n\u2705<\/td>\n<\/tr>\n
Safe Call<\/strong><\/td>\n–<\/td>\n\u2705<\/td>\n\u2705<\/td>\n<\/tr>\n
Scam Restoration & Reimbursement<\/strong><\/td>\n–<\/td>\n–<\/td>\n\u2705<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

 <\/p>\n

\"Norton<\/p>\n","protected":false},"excerpt":{"rendered":"

Norton Scam Protection is Norton\u2019s AI-powered scam detection feature that helps protect users from common online scams across web browsing, text messages, videos, emails, and phone calls, depending on the plan and device. It is a part of many Norton Cyber Safety products for desktop and mobile, including Norton AntiVirus Plus, Norton Mobile Security, and […]<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[304],"ht-kb-tag":[772],"class_list":["post-5002","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-norton","ht_kb_tag-norton-scam-protection"],"blocksy_meta":[],"yoast_head":"\nWhat is Norton Scam Protection?<\/title>\n<meta name=\"description\" content=\"Learn the difference between Norton Scam Protection and Scam Protection Pro, including Safe Email, Safe Call, and LifeLock-only benefits.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.antivirusaz.com\/faq\/art\/what-is-norton-scam-protection\/\" \/>\n<meta property=\"og:locale\" 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