{"id":300,"date":"2015-12-06T21:21:42","date_gmt":"2015-12-06T21:21:42","guid":{"rendered":"http:\/\/www.nortonsecurityonline.com\/kb-faq\/?post_type=ht_kb&#038;p=300"},"modified":"2025-03-08T17:47:57","modified_gmt":"2025-03-09T01:47:57","slug":"my-norton-security-gives-an-error-8504104","status":"publish","type":"ht_kb","link":"https:\/\/www.antivirusaz.com\/faq\/art\/my-norton-security-gives-an-error-8504104\/","title":{"rendered":"My Norton gives an Error 8504,104"},"content":{"rendered":"<p>Error: &#8220;8504,104&#8221; may appear for at least two reasons:<\/p>\n<ul>\n<li>Failed Norton install that has happened during the installation or an upgrade process to a newer version.<\/li>\n<li>Another antivirus or security product already being installed onto a computer.<\/li>\n<\/ul>\n<p>To fix the problem caused by the failed Norton installation, use the <a href=\"\/norton\/resources\/norton-removal-tool.html\" target=\"_blank\"><strong>Norton Removal Tool<\/strong><\/a>.<\/p>\n<p>To fix the problem caused by another security program, uninstall any non-Norton antivirus\/security software that appears on the list under Installed Programs in your Control Panel.<\/p>\n<p>Norton also recommends checking if your graphic adapter driver needs an update.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Error: &#8220;8504,104&#8221; may appear for at least two reasons: Failed Norton install that has happened during the installation or an upgrade process to a newer version. Another antivirus or security product already being installed onto a computer. To fix the problem caused by the failed Norton installation, use the Norton Removal Tool. To fix the [&hellip;]<\/p>\n","protected":false},"author":4,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[304,8],"ht-kb-tag":[150,49,151,51],"class_list":["post-300","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-norton","ht_kb_category-troubleshooting","ht_kb_tag-150","ht_kb_tag-49","ht_kb_tag-8504-104","ht_kb_tag-error"],"blocksy_meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>My Norton gives an Error 8504,104<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.antivirusaz.com\/faq\/art\/my-norton-security-gives-an-error-8504104\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"My Norton gives an Error 8504,104\" \/>\n<meta property=\"og:description\" content=\"Error: &#8220;8504,104&#8221; may appear for at least two reasons: Failed Norton install that has happened during the installation or an upgrade process to a newer version. Another antivirus or security product already being installed onto a computer. To fix the problem caused by the failed Norton installation, use the Norton Removal Tool. 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Another antivirus or security product already being installed onto a computer. To fix the problem caused by the failed Norton installation, use the Norton Removal Tool. 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