{"id":296,"date":"2015-03-16T00:29:11","date_gmt":"2015-03-16T00:29:11","guid":{"rendered":"http:\/\/www.nortonsecurityonline.com\/kb-faq\/?post_type=ht_kb&#038;p=296"},"modified":"2026-05-03T09:38:52","modified_gmt":"2026-05-03T17:38:52","slug":"how-do-i-contact-norton-for-support","status":"publish","type":"ht_kb","link":"https:\/\/www.antivirusaz.com\/faq\/art\/how-do-i-contact-norton-for-support\/","title":{"rendered":"How do I contact Norton for support?"},"content":{"rendered":"<p>In most regions, <strong>personal live support from Norton<\/strong> is available in two ways:<\/p>\n<ul>\n<li>Chat<\/li>\n<li>Phone<\/li>\n<\/ul>\n<p>More options are available, like X and Facebook social networks.<\/p>\n<p>The chat and phone support services are available 24 hours a day, 7 days a week. To contact Norton live support, start by visiting the main<\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 24pt;\"><a href=\"\/asrvc\/norton\/norton-html.php?m=faqSupp\" target=\"_blank\" rel=\"noopener noreferrer\"><em><strong>Norton Support Web Page<\/strong><\/em><\/a><\/span><\/p>\n<p>&nbsp;<\/p>\n<h3>Main Norton Support Page<\/h3>\n<p>At this page, you can search for answers to your questions. If you still need to contact the support, scroll down to the bottom.<\/p>\n<p>(click the image to enlarge)<\/p>\n<p><a href=\"https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2025\/03\/norton-support-homepage.webp\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4083 size-large\" src=\"https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2025\/03\/norton-support-homepage-1024x733.webp\" alt=\"Norton Support Homepage\" width=\"1024\" height=\"733\" srcset=\"https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2025\/03\/norton-support-homepage-1024x733.webp 1024w, https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2025\/03\/norton-support-homepage-300x215.webp 300w, https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2025\/03\/norton-support-homepage-768x550.webp 768w, https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2025\/03\/norton-support-homepage-50x36.webp 50w, https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2025\/03\/norton-support-homepage.webp 1400w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>At the bottom of the Norton&#8217;s Customer Support page, you&#8217;ll find several options. These button links are based on the what Norton&#8217;s customers are mostly inquiring about. In order to get a hold of the support, click the <em><strong>Contact Us<\/strong><\/em> button.<\/p>\n<p>(click the image to enlarge)<\/p>\n<p><a href=\"https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2025\/03\/norton-support-homepage-bottom.png\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4081 size-large\" src=\"https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2025\/03\/norton-support-homepage-bottom-1024x733.png\" alt=\"Norton Support Options\" width=\"1024\" height=\"733\" srcset=\"https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2025\/03\/norton-support-homepage-bottom-1024x733.png 1024w, https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2025\/03\/norton-support-homepage-bottom-300x215.png 300w, https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2025\/03\/norton-support-homepage-bottom-768x550.png 768w, https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2025\/03\/norton-support-homepage-bottom-50x36.png 50w, https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2025\/03\/norton-support-homepage-bottom.png 1400w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>In the next screen (<strong>Describe<\/strong> step), Norton will offer you some of the self-help support topics. In order to continue to the live support, click the <em><strong>My topic is not listed above<\/strong><\/em> link.<\/p>\n<p>(click the image to enlarge)<\/p>\n<p><a href=\"https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2025\/03\/norton-support-homepage-topics.png\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4082 size-large\" src=\"https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2025\/03\/norton-support-homepage-topics-1024x733.png\" alt=\"Norton Support Self-Help Topics\" width=\"1024\" height=\"733\" srcset=\"https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2025\/03\/norton-support-homepage-topics-1024x733.png 1024w, https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2025\/03\/norton-support-homepage-topics-300x215.png 300w, https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2025\/03\/norton-support-homepage-topics-768x550.png 768w, https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2025\/03\/norton-support-homepage-topics-50x36.png 50w, https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2025\/03\/norton-support-homepage-topics.png 1400w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>At this screen (<strong>Review<\/strong> step), you&#8217;ll be offered a search field to enter your question. If you use it, you&#8217;ll get results from Norton&#8217;s support articles, plus from the Community (Norton forums). In order to continue to Norton&#8217;s Live Support, click the <em><strong>Get help<\/strong><\/em> button.<\/p>\n<p>(click the image to enlarge)<\/p>\n<p><a href=\"https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2025\/03\/norton-support-contact.png\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4080 size-large\" src=\"https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2025\/03\/norton-support-contact-1024x733.png\" alt=\"Norton Support Contact Help Link\" width=\"1024\" height=\"733\" srcset=\"https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2025\/03\/norton-support-contact-1024x733.png 1024w, https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2025\/03\/norton-support-contact-300x215.png 300w, https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2025\/03\/norton-support-contact-768x550.png 768w, https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2025\/03\/norton-support-contact-50x36.png 50w, https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2025\/03\/norton-support-contact.png 1400w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>In order to continue, you&#8217;ll be asked to sign into your Norton Account (<strong>Sign In<\/strong> step).<\/p>\n<p>(click the image to enlarge)<\/p>\n<p><a href=\"https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2025\/03\/norton-support-sign-in-page.png\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4088 size-large\" src=\"https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2025\/03\/norton-support-sign-in-page-1024x733.png\" alt=\"Norton Support Sign In Page\" width=\"1024\" height=\"733\" srcset=\"https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2025\/03\/norton-support-sign-in-page-1024x733.png 1024w, https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2025\/03\/norton-support-sign-in-page-300x215.png 300w, https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2025\/03\/norton-support-sign-in-page-768x550.png 768w, https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2025\/03\/norton-support-sign-in-page-50x36.png 50w, https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2025\/03\/norton-support-sign-in-page.png 1400w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>After signing in, you&#8217;ll finally get a chance to select a way of how you want to contact Norton support (<strong>Options<\/strong> step). You&#8217;ll see links for the Norton Community, and for Twitter (X) and Facebook. To see more options, scroll down (next screenshot).<\/p>\n<p>(click the image to enlarge)<\/p>\n<p><a href=\"https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2025\/03\/norton-support-contact-options.png\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4093 size-large\" src=\"https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2025\/03\/norton-support-contact-options-1024x733.png\" alt=\"Norton Support Contact Options\" width=\"1024\" height=\"733\" srcset=\"https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2025\/03\/norton-support-contact-options-1024x733.png 1024w, https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2025\/03\/norton-support-contact-options-300x215.png 300w, https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2025\/03\/norton-support-contact-options-768x550.png 768w, https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2025\/03\/norton-support-contact-options-50x36.png 50w, https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2025\/03\/norton-support-contact-options.png 1400w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>After scrolling down, you&#8217;ll see links for <strong>Chat<\/strong> and <strong>Phone Support<\/strong> options. Both options are available 24 hours a day, 7 days a week. Make your choice, and follow the on-screen instructions.<\/p>\n<p>(click the image to enlarge)<\/p>\n<p><a href=\"https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2025\/03\/norton-support-contact-options-chat-phone.png\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4086 size-large\" src=\"https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2025\/03\/norton-support-contact-options-chat-phone-1024x733.png\" alt=\"Norton Support Contact Options - Chat &amp; Phone\" width=\"1024\" height=\"733\" srcset=\"https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2025\/03\/norton-support-contact-options-chat-phone-1024x733.png 1024w, https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2025\/03\/norton-support-contact-options-chat-phone-300x215.png 300w, https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2025\/03\/norton-support-contact-options-chat-phone-768x550.png 768w, https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2025\/03\/norton-support-contact-options-chat-phone-50x36.png 50w, https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2025\/03\/norton-support-contact-options-chat-phone.png 1400w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In most regions, personal live support from Norton is available in two ways: Chat Phone More options are available, like X and Facebook social networks. The chat and phone support services are available 24 hours a day, 7 days a week. To contact Norton live support, start by visiting the main Norton Support Web Page [&hellip;]<\/p>\n","protected":false},"author":4,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[304,8],"ht-kb-tag":[721,30,31,29,261,262],"class_list":["post-296","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-norton","ht_kb_category-troubleshooting","ht_kb_tag-contact-norton-support","ht_kb_tag-norton-chat","ht_kb_tag-norton-phone","ht_kb_tag-norton-support","ht_kb_tag-nortonlifelock-support","ht_kb_tag-support"],"blocksy_meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to contact Norton support<\/title>\n<meta name=\"description\" content=\"Learn how to contact Norton support by phone, chat, or online account for help with subscriptions, billing, refunds, and technical issues.\" \/>\n<meta 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