{"id":290,"date":"2014-10-31T11:42:42","date_gmt":"2014-10-31T11:42:42","guid":{"rendered":"http:\/\/www.nortonsecurityonline.com\/kb-faq\/?post_type=ht_kb&#038;p=290"},"modified":"2025-03-11T15:27:17","modified_gmt":"2025-03-11T23:27:17","slug":"how-can-i-set-up-norton-360-to-stop-deletinglosing-all-my-login-info-every-time-it-does-a-scan-it-affects-facebook-twitter-email-my-banking-sites-and-anything-else-i-want-to-have-login-info-reme","status":"publish","type":"ht_kb","link":"https:\/\/www.antivirusaz.com\/faq\/art\/how-can-i-set-up-norton-360-to-stop-deletinglosing-all-my-login-info-every-time-it-does-a-scan-it-affects-facebook-twitter-email-my-banking-sites-and-anything-else-i-want-to-have-login-info-reme\/","title":{"rendered":"How can I set up Norton 360 to stop deleting\/losing all my login info every time it does a scan? It affects Facebook, Twitter, email, my banking sites, and anything else I want to have login info remembered for."},"content":{"rendered":"<p><strong>This FAQ is now obsolete as the latest Norton 360 does not manage cookies as before.<\/strong><\/p>\n<p>If you want your online login information not to be deleted by <a href=\"\/norton\/\"><strong>Norton 360<\/strong><\/a> scan function, you have to change the Norton 360 tracking cookies setting under <em>Settings &gt; Antivirus &gt; Scans and Risks<\/em>. The setting <em>Tracking Cookies Scan<\/em> under <em>Computer Scans<\/em> can be set to <em>Remove<\/em>, <em>Ignore<\/em>, and <em>Ask Me<\/em>. Change it from <em>Remove<\/em> (default) to either <em>Ignore<\/em> or <em>Ask Me<\/em> (see the screenshot below). This will prevent Norton 360 from deleting your login information.<br \/>\nPlease note that privacy and browsing history settings of different web browsers can also interfere with how you want your online login information to be handled.<\/p>\n<p><a href=\"https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2021\/01\/tracking-cookies-scan.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1901\" src=\"https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2021\/01\/tracking-cookies-scan.jpg\" alt=\"Tracking cookies scan\" width=\"794\" height=\"530\" srcset=\"https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2021\/01\/tracking-cookies-scan.jpg 794w, https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2021\/01\/tracking-cookies-scan-300x200.jpg 300w, https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2021\/01\/tracking-cookies-scan-768x513.jpg 768w, https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2021\/01\/tracking-cookies-scan-50x33.jpg 50w, https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2021\/01\/tracking-cookies-scan-150x100.jpg 150w\" sizes=\"auto, (max-width: 794px) 100vw, 794px\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This FAQ is now obsolete as the latest Norton 360 does not manage cookies as before. If you want your online login information not to be deleted by Norton 360 scan function, you have to change the Norton 360 tracking cookies setting under Settings &gt; Antivirus &gt; Scans and Risks. The setting Tracking Cookies Scan [&hellip;]<\/p>\n","protected":false},"author":4,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[304,8],"ht-kb-tag":[72],"class_list":["post-290","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-norton","ht_kb_category-troubleshooting","ht_kb_tag-norton-360"],"blocksy_meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How can I set up Norton 360 to stop deleting\/losing all my login info every time it does a scan? It affects Facebook, Twitter, email, my banking sites, and anything else I want to have login info remembered for.<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.antivirusaz.com\/faq\/art\/how-can-i-set-up-norton-360-to-stop-deletinglosing-all-my-login-info-every-time-it-does-a-scan-it-affects-facebook-twitter-email-my-banking-sites-and-anything-else-i-want-to-have-login-info-reme\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How can I set up Norton 360 to stop deleting\/losing all my login info every time it does a scan? It affects Facebook, Twitter, email, my banking sites, and anything else I want to have login info remembered for.\" \/>\n<meta property=\"og:description\" content=\"This FAQ is now obsolete as the latest Norton 360 does not manage cookies as before. If you want your online login information not to be deleted by Norton 360 scan function, you have to change the Norton 360 tracking cookies setting under Settings &gt; Antivirus &gt; Scans and Risks. The setting Tracking Cookies Scan [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.antivirusaz.com\/faq\/art\/how-can-i-set-up-norton-360-to-stop-deletinglosing-all-my-login-info-every-time-it-does-a-scan-it-affects-facebook-twitter-email-my-banking-sites-and-anything-else-i-want-to-have-login-info-reme\/\" \/>\n<meta property=\"og:site_name\" content=\"Antivirus and Security Software FAQs &amp; Blog\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-11T23:27:17+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2021\/01\/tracking-cookies-scan.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"794\" \/>\n\t<meta property=\"og:image:height\" content=\"530\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.antivirusaz.com\\\/faq\\\/art\\\/how-can-i-set-up-norton-360-to-stop-deletinglosing-all-my-login-info-every-time-it-does-a-scan-it-affects-facebook-twitter-email-my-banking-sites-and-anything-else-i-want-to-have-login-info-reme\\\/\",\"url\":\"https:\\\/\\\/www.antivirusaz.com\\\/faq\\\/art\\\/how-can-i-set-up-norton-360-to-stop-deletinglosing-all-my-login-info-every-time-it-does-a-scan-it-affects-facebook-twitter-email-my-banking-sites-and-anything-else-i-want-to-have-login-info-reme\\\/\",\"name\":\"How can I set up Norton 360 to stop deleting\\\/losing all my login info every time it does a scan? 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It affects Facebook, Twitter, email, my banking sites, and anything else I want to have login info remembered for.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.antivirusaz.com\/faq\/art\/how-can-i-set-up-norton-360-to-stop-deletinglosing-all-my-login-info-every-time-it-does-a-scan-it-affects-facebook-twitter-email-my-banking-sites-and-anything-else-i-want-to-have-login-info-reme\/","og_locale":"en_US","og_type":"article","og_title":"How can I set up Norton 360 to stop deleting\/losing all my login info every time it does a scan? It affects Facebook, Twitter, email, my banking sites, and anything else I want to have login info remembered for.","og_description":"This FAQ is now obsolete as the latest Norton 360 does not manage cookies as before. If you want your online login information not to be deleted by Norton 360 scan function, you have to change the Norton 360 tracking cookies setting under Settings &gt; Antivirus &gt; Scans and Risks. The setting Tracking Cookies Scan [&hellip;]","og_url":"https:\/\/www.antivirusaz.com\/faq\/art\/how-can-i-set-up-norton-360-to-stop-deletinglosing-all-my-login-info-every-time-it-does-a-scan-it-affects-facebook-twitter-email-my-banking-sites-and-anything-else-i-want-to-have-login-info-reme\/","og_site_name":"Antivirus and Security Software FAQs &amp; Blog","article_modified_time":"2025-03-11T23:27:17+00:00","og_image":[{"width":794,"height":530,"url":"https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2021\/01\/tracking-cookies-scan.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.antivirusaz.com\/faq\/art\/how-can-i-set-up-norton-360-to-stop-deletinglosing-all-my-login-info-every-time-it-does-a-scan-it-affects-facebook-twitter-email-my-banking-sites-and-anything-else-i-want-to-have-login-info-reme\/","url":"https:\/\/www.antivirusaz.com\/faq\/art\/how-can-i-set-up-norton-360-to-stop-deletinglosing-all-my-login-info-every-time-it-does-a-scan-it-affects-facebook-twitter-email-my-banking-sites-and-anything-else-i-want-to-have-login-info-reme\/","name":"How can I set up Norton 360 to stop deleting\/losing all my login info every time it does a scan? 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