{"id":280,"date":"2014-03-27T15:00:22","date_gmt":"2014-03-27T15:00:22","guid":{"rendered":"http:\/\/www.nortonsecurityonline.com\/kb-faq\/?post_type=ht_kb&p=280"},"modified":"2026-05-02T13:57:53","modified_gmt":"2026-05-02T21:57:53","slug":"i-was-too-late-to-opt-out-from-norton-360-free-trial-i-still-want-my-money-back-what-should-i-do","status":"publish","type":"ht_kb","link":"https:\/\/www.antivirusaz.com\/faq\/art\/i-was-too-late-to-opt-out-from-norton-360-free-trial-i-still-want-my-money-back-what-should-i-do\/","title":{"rendered":"I missed the Norton 360 Free Trial cancellation (opt-out) \u2014 Can I still get a refund?"},"content":{"rendered":"

If you forgot to cancel your Norton 360 free trial<\/strong> before it ended and were charged, don\u2019t panic \u2014 you may still be eligible for a refund.<\/p>\n

Norton offers a money-back guarantee<\/strong> on most subscriptions, even if the free trial has already converted into a paid plan. In many cases, users can request a refund within 60 days<\/strong> of being charged (the exact window may vary depending on your region and purchase type).<\/p>\n

What You Should Do Next<\/h2>\n

First, sign in to your Norton account<\/strong><\/a> using the email address you used during signup. Once logged in, check your order history<\/strong> to confirm the charge and subscription status.<\/p>\n

Next, contact Norton Customer Support<\/strong><\/a> as soon as possible. The fastest way is usually through Norton\u2019s live chat or official support phone number. Let them know that:<\/p>\n