{"id":2405,"date":"2022-04-06T12:57:49","date_gmt":"2022-04-06T20:57:49","guid":{"rendered":"https:\/\/www.nortonlifelockpartner.com\/faq\/?post_type=ht_kb&#038;p=2405"},"modified":"2026-05-02T13:47:38","modified_gmt":"2026-05-02T21:47:38","slug":"norton-email-scams","status":"publish","type":"ht_kb","link":"https:\/\/www.antivirusaz.com\/faq\/art\/norton-email-scams\/","title":{"rendered":"Norton email scams"},"content":{"rendered":"<p>It may happen that you have received an email about the renewal of your Norton product or service. If you have an active Norton subscription, you can always check the status of it in your <strong><a href=\"\/asrvc\/norton\/norton-html.php?m=faqCCupdate\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">Norton Account<\/a><\/strong> (opens in a new window). As for the email, first thing to check on is the senders email address. A number of Norton scam emails come from @gmail.com or other free email service addresses. If an email is from an official Norton source, then it would be sent from an address like\u00a0<strong>@nortonlifelock.com<\/strong> or\u00a0<strong>@norton.com<\/strong>.<\/p>\n<p>Emails and text messages that impersonate NortonLifeLock often try to create a sense of urgency by threatening to charge your credit card unless you respond. They may also include warnings about expired antivirus settings or an infection on your computer. Most include an urgent request that you contact someone, asking the reader to sign on to a spoof site, open an attachment, call an 800 number, or respond with personal or account information.<\/p>\n<p><strong>Never click onto any link in suspicious emails<\/strong>. Every such suspicious email should be forwarded to <a href=\"mailto:spam@nortonlifelock.com\">spam@nortonlifelock.com<\/a>.<\/p>\n<h2>Norton Email Scam Examples<\/h2>\n<p>Below are the three examples of Norton scam emails.<\/p>\n<p>Example 1:<\/p>\n<p><a href=\"https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2022\/04\/norton-scam-3.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2416\" src=\"https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2022\/04\/norton-scam-3.png\" alt=\"Norton Scam Email 1\" width=\"908\" height=\"744\" srcset=\"https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2022\/04\/norton-scam-3.png 908w, https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2022\/04\/norton-scam-3-300x246.png 300w, https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2022\/04\/norton-scam-3-768x629.png 768w, https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2022\/04\/norton-scam-3-50x41.png 50w\" sizes=\"auto, (max-width: 908px) 100vw, 908px\" \/><\/a><\/p>\n<p>Example 2:<\/p>\n<p><a href=\"https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2022\/04\/norton-scam-2.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2415\" src=\"https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2022\/04\/norton-scam-2.png\" alt=\"Norton Scam Email 2\" width=\"720\" height=\"670\" srcset=\"https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2022\/04\/norton-scam-2.png 720w, https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2022\/04\/norton-scam-2-300x279.png 300w, https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2022\/04\/norton-scam-2-50x47.png 50w\" sizes=\"auto, (max-width: 720px) 100vw, 720px\" \/><\/a><\/p>\n<p>Example 3:<\/p>\n<p><a href=\"https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2022\/04\/norton-scam-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2414\" src=\"https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2022\/04\/norton-scam-1.png\" alt=\"Norton Scam Email 3\" width=\"936\" height=\"654\" srcset=\"https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2022\/04\/norton-scam-1.png 936w, https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2022\/04\/norton-scam-1-300x210.png 300w, https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2022\/04\/norton-scam-1-768x537.png 768w, https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2022\/04\/norton-scam-1-50x35.png 50w\" sizes=\"auto, (max-width: 936px) 100vw, 936px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>Here are two videos describing some of Norton related scams:<\/p>\n<p>&nbsp;<\/p>\n<p><iframe loading=\"lazy\" title=\"Norton Tech Support Scams\" width=\"1290\" height=\"726\" src=\"https:\/\/www.youtube.com\/embed\/n9IQa0Gs4Mg?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<p>&nbsp;<\/p>\n<p><iframe loading=\"lazy\" title=\"Cyber criminals impersonate NortonLifeLock brands to trick consumers\" width=\"1290\" height=\"726\" src=\"https:\/\/www.youtube.com\/embed\/O5ipwwTB8JA?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n","protected":false},"excerpt":{"rendered":"<p>It may happen that you have received an email about the renewal of your Norton product or service. If you have an active Norton subscription, you can always check the status of it in your Norton Account (opens in a new window). As for the email, first thing to check on is the senders email [&hellip;]<\/p>\n","protected":false},"author":4,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[304,12],"ht-kb-tag":[744,742,743],"class_list":["post-2405","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-norton","ht_kb_category-threats-vulnerabilities","ht_kb_tag-norton-renewal-scam","ht_kb_tag-norton-scam","ht_kb_tag-norton-scams"],"blocksy_meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Norton email scams<\/title>\n<meta name=\"description\" content=\"Learn more about Norton email scams. How to distinguish between legitimate and fake emails. 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