{"id":193,"date":"2014-03-27T14:43:58","date_gmt":"2014-03-27T14:43:58","guid":{"rendered":"http:\/\/www.nortonsecurityonline.com\/kb-faq\/?post_type=ht_kb&#038;p=193"},"modified":"2023-02-13T21:05:16","modified_gmt":"2023-02-14T05:05:16","slug":"my-primary-hard-drive-has-crashed-and-i-lost-all-the-data-and-operating-system-i-do-have-a-backup-i-made-with-norton-360-how-do-i-restore-the-data-after-i-fixed-my-pc","status":"publish","type":"ht_kb","link":"https:\/\/www.antivirusaz.com\/faq\/art\/my-primary-hard-drive-has-crashed-and-i-lost-all-the-data-and-operating-system-i-do-have-a-backup-i-made-with-norton-360-how-do-i-restore-the-data-after-i-fixed-my-pc\/","title":{"rendered":"My primary hard drive has crashed and I lost all the data and operating system. I do have a backup I made with Norton 360. How do I restore the data after I fixed my PC?"},"content":{"rendered":"<p>There are quite few scenarios for this situation. The restore procedure will depend on where your backup has been stored. Backup files could be on your secondary or external hard drive, or they could be stored at Norton Online Backup location. This solution assumes that you&#8217;ve been able to reinstall your OS after you fixed the problem with your PC.<\/p>\n<ul>\n<li>Download Norton 360 Free Trial<\/li>\n<li>Install it on your computer<\/li>\n<li>Activate Norton 360 with your activation key (you can get this from your Norton Account)<\/li>\n<li>Use Norton 360 to restore files<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>There are quite few scenarios for this situation. The restore procedure will depend on where your backup has been stored. Backup files could be on your secondary or external hard drive, or they could be stored at Norton Online Backup location. This solution assumes that you&#8217;ve been able to reinstall your OS after you fixed [&hellip;]<\/p>\n","protected":false},"author":4,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[304,4],"ht-kb-tag":[],"class_list":["post-193","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-norton","ht_kb_category-installation"],"blocksy_meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>My primary hard drive has crashed and I lost all the data and operating system. I do have a backup I made with Norton 360. How do I restore the data after I fixed my PC?<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.antivirusaz.com\/faq\/art\/my-primary-hard-drive-has-crashed-and-i-lost-all-the-data-and-operating-system-i-do-have-a-backup-i-made-with-norton-360-how-do-i-restore-the-data-after-i-fixed-my-pc\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"My primary hard drive has crashed and I lost all the data and operating system. I do have a backup I made with Norton 360. How do I restore the data after I fixed my PC?\" \/>\n<meta property=\"og:description\" content=\"There are quite few scenarios for this situation. The restore procedure will depend on where your backup has been stored. Backup files could be on your secondary or external hard drive, or they could be stored at Norton Online Backup location. 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