{"id":171,"date":"2014-10-31T11:38:45","date_gmt":"2014-10-31T11:38:45","guid":{"rendered":"http:\/\/www.nortonsecurityonline.com\/kb-faq\/?post_type=ht_kb&#038;p=171"},"modified":"2026-05-02T13:56:54","modified_gmt":"2026-05-02T21:56:54","slug":"i-have-a-problem-with-an-older-or-trial-version-of-norton-product-how-do-i-remove-it-before-i-install-my-newest-norton-software","status":"publish","type":"ht_kb","link":"https:\/\/www.antivirusaz.com\/faq\/art\/i-have-a-problem-with-an-older-or-trial-version-of-norton-product-how-do-i-remove-it-before-i-install-my-newest-norton-software\/","title":{"rendered":"I have a problem with an older or trial version of Norton product. How do I remove it, before I install my newest Norton software?"},"content":{"rendered":"<p>Use the <strong><em><a href=\"\/asrvc\/norton\/norton-html.php?m=faqNRT\" target=\"_blank\" rel=\"nofollow noopener\">Norton Remove and Reinstall Tool<\/a><\/em><\/strong> to remove a failed installation or a damaged Norton product. Then follow the instructions to have your new Norton product installed again.<\/p>\n<p>Be sure you have your Product Key saved, before you download and run the Norton Remove and Reinstall Tool. All your Norton software can be accessed via your Norton Account.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Use the Norton Remove and Reinstall Tool to remove a failed installation or a damaged Norton product. Then follow the instructions to have your new Norton product installed again. Be sure you have your Product Key saved, before you download and run the Norton Remove and Reinstall Tool. All your Norton software can be accessed [&hellip;]<\/p>\n","protected":false},"author":4,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[304,4],"ht-kb-tag":[253,254],"class_list":["post-171","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-norton","ht_kb_category-installation","ht_kb_tag-norton-removal-tool","ht_kb_tag-nrt"],"blocksy_meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>I have a problem with an older or trial version of Norton product. How do I remove it, before I install my newest Norton software?<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.antivirusaz.com\/faq\/art\/i-have-a-problem-with-an-older-or-trial-version-of-norton-product-how-do-i-remove-it-before-i-install-my-newest-norton-software\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"I have a problem with an older or trial version of Norton product. How do I remove it, before I install my newest Norton software?\" \/>\n<meta property=\"og:description\" content=\"Use the Norton Remove and Reinstall Tool to remove a failed installation or a damaged Norton product. Then follow the instructions to have your new Norton product installed again. Be sure you have your Product Key saved, before you download and run the Norton Remove and Reinstall Tool. 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