{"id":169,"date":"2014-04-01T23:45:45","date_gmt":"2014-04-01T23:45:45","guid":{"rendered":"http:\/\/www.nortonsecurityonline.com\/kb-faq\/?post_type=ht_kb&#038;p=169"},"modified":"2026-05-02T13:57:30","modified_gmt":"2026-05-02T21:57:30","slug":"i-have-had-norton-360-installed-on-3-computers-one-of-them-has-crashed-now-i-want-to-use-a-license-on-a-new-pc-but-it-says-i-already-used-up-all-3-licenses-how-do-i-transfer-the-license-to-my-new","status":"publish","type":"ht_kb","link":"https:\/\/www.antivirusaz.com\/faq\/art\/i-have-had-norton-360-installed-on-3-computers-one-of-them-has-crashed-now-i-want-to-use-a-license-on-a-new-pc-but-it-says-i-already-used-up-all-3-licenses-how-do-i-transfer-the-license-to-my-new\/","title":{"rendered":"I have had Norton 360 installed on 3 computers. One of them has crashed. Now I want to use a license on a new PC, but it says I already used up all 3 licenses. How do I transfer the license to my new PC?"},"content":{"rendered":"<p>If you installed Norton 360 onto 3 PCs, and you want to install it onto additional computer, but you&#8217;re unable to uninstall it first from the old one, you should use <strong>Norton Management<\/strong> (lets you manage all of your Norton products and Norton product keys from one location). You can access Norton Management from within your Norton Account, under <strong><em>Norton Apps<\/em><\/strong>. From there, you can add and remove your devices, and even remotely install and manage your Norton products on the device.<\/p>\n<p>If, for any reason, you have trouble using Norton Management, you can always contact Norton customer service and ask them to adjust the licenses in your Norton Account. One of the best ways to contact Norton LifeLock is through their <a href=\"\/asrvc\/norton\/norton-html.php?m=faqSupp\" target=\"_blank\" rel=\"noopener noreferrer\">support page<\/a>.<\/p>\n<p>Here is the video that shows how to to free up a license in your account to install it on a new device:<\/p>\n<p><iframe loading=\"lazy\" title=\"How to free up a license in your account to install it on a new device?\" width=\"1290\" height=\"726\" src=\"https:\/\/www.youtube.com\/embed\/bcPq-qq5xW8?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you installed Norton 360 onto 3 PCs, and you want to install it onto additional computer, but you&#8217;re unable to uninstall it first from the old one, you should use Norton Management (lets you manage all of your Norton products and Norton product keys from one location). You can access Norton Management from within [&hellip;]<\/p>\n","protected":false},"author":4,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[304,4],"ht-kb-tag":[],"class_list":["post-169","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-norton","ht_kb_category-installation"],"blocksy_meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>I have had Norton 360 installed on 3 computers. One of them has crashed. Now I want to use a license on a new PC, but it says I already used up all 3 licenses. How do I transfer the license to my new PC?<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.antivirusaz.com\/faq\/art\/i-have-had-norton-360-installed-on-3-computers-one-of-them-has-crashed-now-i-want-to-use-a-license-on-a-new-pc-but-it-says-i-already-used-up-all-3-licenses-how-do-i-transfer-the-license-to-my-new\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"I have had Norton 360 installed on 3 computers. One of them has crashed. Now I want to use a license on a new PC, but it says I already used up all 3 licenses. 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