{"id":107,"date":"2014-03-27T14:31:05","date_gmt":"2014-03-27T14:31:05","guid":{"rendered":"http:\/\/www.nortonsecurityonline.com\/kb-faq\/?post_type=ht_kb&p=107"},"modified":"2026-05-02T13:58:34","modified_gmt":"2026-05-02T21:58:34","slug":"i-purchased-norton-360-just-recently-and-then-got-a-laptop-with-norton-360-already-installed-on-can-i-get-a-refund-for-my-first-purchase","status":"publish","type":"ht_kb","link":"https:\/\/www.antivirusaz.com\/faq\/art\/i-purchased-norton-360-just-recently-and-then-got-a-laptop-with-norton-360-already-installed-on-can-i-get-a-refund-for-my-first-purchase\/","title":{"rendered":"I purchased Norton 360 just recently, and then got a laptop with Norton 360 already installed on. Can I get a refund for my first purchase?"},"content":{"rendered":"

Most (not all) Norton branded consumer products are eligible for return within 60 days of the purchase date. This comes as a part of Norton’s money back satisfaction guarantee. Norton 360<\/a> in particular counts as being eligible for refund within the first 60 days of purchase (different rules may apply to different regions). Shipping, handling, and any applicable tax are not refundable except in certain states and countries where these items are refundable. All refund requests are to be directed to Norton support<\/a> if the product has been purchased directly from NortonLifeLock.<\/p>\n","protected":false},"excerpt":{"rendered":"

Most (not all) Norton branded consumer products are eligible for return within 60 days of the purchase date. This comes as a part of Norton’s money back satisfaction guarantee. Norton 360 in particular counts as being eligible for refund within the first 60 days of purchase (different rules may apply to different regions). Shipping, handling, […]<\/p>\n","protected":false},"author":4,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[304,3],"ht-kb-tag":[169],"class_list":["post-107","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-norton","ht_kb_category-subscriptions","ht_kb_tag-refund"],"blocksy_meta":[],"yoast_head":"\nI purchased Norton 360 just recently, and then got a laptop with Norton 360 already installed on. Can I get a refund for my first purchase?<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.antivirusaz.com\/faq\/art\/i-purchased-norton-360-just-recently-and-then-got-a-laptop-with-norton-360-already-installed-on-can-i-get-a-refund-for-my-first-purchase\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"I purchased Norton 360 just recently, and then got a laptop with Norton 360 already installed on. Can I get a refund for my first purchase?\" \/>\n<meta property=\"og:description\" content=\"Most (not all) Norton branded consumer products are eligible for return within 60 days of the purchase date. This comes as a part of Norton’s money back satisfaction guarantee. Norton 360 in particular counts as being eligible for refund within the first 60 days of purchase (different rules may apply to different regions). Shipping, handling, […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.antivirusaz.com\/faq\/art\/i-purchased-norton-360-just-recently-and-then-got-a-laptop-with-norton-360-already-installed-on-can-i-get-a-refund-for-my-first-purchase\/\" \/>\n<meta property=\"og:site_name\" content=\"Antivirus and Security Software FAQs & Blog\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-02T21:58:34+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.antivirusaz.com\/faq\/wp-content\/uploads\/2023\/02\/antivirusaz-faq-blog-logo.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1536\" \/>\n\t<meta property=\"og:image:height\" content=\"512\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.antivirusaz.com\\\/faq\\\/art\\\/i-purchased-norton-360-just-recently-and-then-got-a-laptop-with-norton-360-already-installed-on-can-i-get-a-refund-for-my-first-purchase\\\/\",\"url\":\"https:\\\/\\\/www.antivirusaz.com\\\/faq\\\/art\\\/i-purchased-norton-360-just-recently-and-then-got-a-laptop-with-norton-360-already-installed-on-can-i-get-a-refund-for-my-first-purchase\\\/\",\"name\":\"I purchased Norton 360 just recently, and then got a laptop with Norton 360 already installed on. 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