{"id":1065,"date":"2019-03-02T21:37:07","date_gmt":"2019-03-03T05:37:07","guid":{"rendered":"https:\/\/www.nortonsecurityonline.com\/faq\/?post_type=ht_kb&#038;p=1065"},"modified":"2023-02-13T21:04:18","modified_gmt":"2023-02-14T05:04:18","slug":"error-8504-103","status":"publish","type":"ht_kb","link":"https:\/\/www.antivirusaz.com\/faq\/art\/error-8504-103\/","title":{"rendered":"Error: &#8220;8504,103&#8221;"},"content":{"rendered":"<p>If you experience Error 8504, 103, here is what you can do in order to fix it:<\/p>\n<p><span style=\"text-decoration: underline;\"><strong>Way 1<\/strong><\/span><\/p>\n<ol>\n<li>Exit all programs.<\/li>\n<li>Restart your computer. If the problem is still there, go to Way 2.<\/li>\n<\/ol>\n<p><span style=\"text-decoration: underline;\"><strong>Way 2<\/strong><\/span><br \/>\nNote: If you have Norton Family installed, uninstall it before you run the Norton Remove and Reinstall tool.<\/p>\n<ol>\n<li>Download the <a href=\"https:\/\/liveupdate.symantecliveupdate.com\/upgrade\/RnR\/NRnR.exe\" target=\"_blank\" rel=\"noopener noreferrer\">Norton Remove and Reinstall<\/a> tool. Save the file to the Windows desktop. On some browsers, the file is automatically saved to its default location.<\/li>\n<li>To open the Downloads window in your browser, press the <strong>Ctrl + J<\/strong> key.<\/li>\n<li>Double-click the <strong>NRnR<\/strong> icon.<\/li>\n<li>Read the license agreement, and click <strong>Agree<\/strong>.<\/li>\n<li>Click <strong>Remove &amp; Reinstall<\/strong>. You may see the <strong>Remove<\/strong> button if Norton is from your service provider.<\/li>\n<li>Click <strong>Continue<\/strong> or <strong>Remove<\/strong>.<\/li>\n<li>Click <strong>Restart Now<\/strong>. After the computer restarts, follow the on-screen instructions to reinstall Norton.<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you experience Error 8504, 103, here is what you can do in order to fix it: Way 1 Exit all programs. Restart your computer. If the problem is still there, go to Way 2. Way 2 Note: If you have Norton Family installed, uninstall it before you run the Norton Remove and Reinstall tool. [&hellip;]<\/p>\n","protected":false},"author":4,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[304,8],"ht-kb-tag":[49,50,51],"class_list":["post-1065","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-norton","ht_kb_category-troubleshooting","ht_kb_tag-49","ht_kb_tag-8504-103","ht_kb_tag-error"],"blocksy_meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Error: &quot;8504,103&quot;<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.antivirusaz.com\/faq\/art\/error-8504-103\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Error: &quot;8504,103&quot;\" \/>\n<meta property=\"og:description\" content=\"If you experience Error 8504, 103, here is what you can do in order to fix it: Way 1 Exit all programs. 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Restart your computer. If the problem is still there, go to Way 2. Way 2 Note: If you have Norton Family installed, uninstall it before you run the Norton Remove and Reinstall tool. 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